Q: What kind of company are you and how many years of experience do you have?
We are a professional manufacturer specialized in various lifting and material handling equipment. We have over 15 years of production and export experience, serving customers worldwide.
Q: Do you support OEM and custom service? Can I add my own brand logo?
Yes. We provide full OEM & ODM services. We can customize product specifications, colors, and print your brand logo on products and packages according to your requirements.
Q: Are all your products certified for export?
Q: What types of lifting products do you mainly supply?
Our main products include portable electric forklifts, truck-mounted forklifts, electric scaffolding, solar panel ladder lifts and related lifting accessories. We offer different models for various working scenarios.
Q: What are the available load capacity and lifting height ranges of your products?
Our product load capacity ranges from 150kg up to 1 ton, and the lifting height can be customized from 1.2m to 10m or even higher to meet different working demands.
Q: Can the fork width of portable forklifts be adjusted?
Our upgraded portable forklifts are equipped with adjustable-width forks, which can fit different sizes of pallets, boxes and goods for wider application.
Q: What protective designs do your electric lifting devices have?
Our products adopt multiple safety designs, including built-in battery protection, power indicator, steel wire rope protection and anti-fall devices to ensure safe operation.
Q: Can the truck-mounted forklift work directly on truck beds and containers?
Q: What will happen if the power cuts off when using the 10m electric scaffolding?
The electric scaffolding is fitted with dual anti-fall protection devices. It will descend slowly and stably instead of falling suddenly once power is cut off, fully guaranteeing operator safety.
Q: Are your lifting machines easy to operate? Do professional skills required?
All our products are designed for simple operation. Most models support wireless remote control. We provide detailed manuals and installation videos, and no professional training is needed.
Q: Are your products suitable for outdoor construction and narrow working spaces?
Yes. Our equipment features compact and flexible structure. It works well in warehouses, workshops, narrow aisles, construction sites and various indoor & outdoor working environments.
Q: How about the battery performance of electric lifting equipment? How long can it work after full charge?
Equipped with high-quality lead-acid batteries. Normally, it can work continuously for 4 to 6 hours after being fully charged, meeting daily working needs.
Q: How do you pack the products for international shipping?
All products are packed with sturdy wooden cases and shockproof materials, which can effectively avoid damage during long-distance sea or land transportation.
Q: What is your production lead time and acceptable payment terms?
The standard delivery time is 7-15 working days after receiving the deposit. We accept T/T, L/C and other mainstream payment terms to guarantee safe transactions.
Q: What after-sales support can you provide?
We offer long-term warranty, 24-hour online technical support and sufficient spare parts supply. We can solve your operation, maintenance and fault problems in a timely manner.